Mar 22 2016

New Piedmont Emergency Notification System: Sign Up Now

The current contract with “Code Red,” Piedmont’s emergency notification system, runs through April 2016, but the City began using “AC Alert” in August 2015.  Alameda County cities use a variety of different mass notification systems. For example, Berkeley uses BENS, Berkeley Emergency Notification System. The Alameda County Grand Jury >Final Report <2012 – 2013 mandated the County to obtain a mass emergency notification system. “AC Alert” is the result of this mandate.

The three bomb attacks in Brussels this week are a reminder to prepare for emergencies. In Brussels cell phone service was unavailable much of the day.

The City of Piedmont is transitioning from “Code Red”

to “AC Alert.”

Announcement:  “AC Alert” is a county wide emergency notification system that allows you to opt in to notifications not only in the community in which you reside, but in up to 5 other locations (i.e.-work, daycare, school, surrounding cities).

Click here to sign up – it only takes about a minute to enroll!

How Will You Stay Informed About Emergencies?

Your safety is the top concern – that is why the City of Piedmont wants to make sure you know about emergencies and incidents as they happen.

The City of Piedmont will use “AC Alert” powered by Everbridge to make sure you know about issues that may affect your safety. This system allows the City of Piedmont to contact thousands of residents in seconds so you can find out about an emergency right away.

Residents will receive important messages from city officials via email, phone, and much more!

How Does It Work?

The process begins when the City of Piedmont issues a message about a potential safety hazard or concern. Next, “AC Alert” sends a message through your primary contact path. If you do not confirm receipt of the message, the system will try to reach your second contact path and continues trying to reach you until you confirm receipt.

The success of this service relies on YOU.

You must go to the “AC Alert” sign up page and enroll. Click below.

Click >for sign up – it only takes about a minute to enroll! <

Your information cannot be transferred from “Code Red” to “AC Alert.” Having your latest contact information is the only way to ensure that we can contact you in an emergency.

“Piedmont Respects Your Privacy!!”

“The City of Piedmont will never share or distribute your personal information, unless required to do so by law. Additionally, we will never use your information for any purpose other than to send emergency notifications or information pertaining to Piedmont.”


If you are interested in organizing, hosting, or attending a neighborhood safety meeting, please go to the > Public Safety Committee’s page <and enter your information. You will be contacted by a member of the committee who will give you information on setting up a meeting.


2 Responses to “New Piedmont Emergency Notification System: Sign Up Now”

  1. Glad to see the city going with Everbridge.

  2. I have tried to register for Everbridge but never seem to be able to conclude the account; I really want to be included but can’t seem to manage it. Is help available?

    Editors’ Note: PCA is making inquiry to the City to learn what the issue may be. You may also contact the Piedmont Police at 420-3000 for assistance.

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